When freelancing, there are many marketplaces to review and build an account that can provide you access to clients. Upwork is one of the most popular but not the easiest to work with as a freelancer. If you've found greener pastures, it might be time to delete your Upwork account. But how do you delete an Upwork account? This tutorial will give you all the info you need on how to delete an Upwork account and take the next step in your freelancing journey.
How To Delete an Upwork Account?
If you're looking to delete your Upwork account, the process is fairly simple and can be done through the account settings page. Once you've completed the steps, your account will be permanently deleted. If you have any questions or need assistance, please contact customer support.
It's important to note that deleting an account will not remove any work or projects you have completed on the platform or any of your credits. Additionally, you cannot re-create an account with the same email once it has been deleted. So make sure you've completed all your tasks before taking this step.
Freelancer Upwork Account Deletion
If you want to permanently delete your account, Upwork has a three-step process to help you.
Step 1 Login to Your Upwork Freelancer Account
First, log into your account. If you have not logged in for a while or have opted in for two-factor authentication, you will be asked to use the app to authenticate your login details.
Step 2 Navigate to the Close Account Link
Once you have successfully logged in, navigate to the ‘Account Settings’ page using the gear icon by clicking on your image in the upper right-hand corner.
Click on the ‘Close my account’ option in the Account panel. This will be the top panel within the Account dashboard.
Next, enter the verification code sent to you via email and confirm your identity by entering it on the website. The final step is to read and accept the terms of service before clicking on the ‘Delete Account’ button. Once you have completed this process, your account will be permanently deleted from Upwork’s system, and all related data will be removed. This means there will be no trace of your account or activity on the site after deletion.
Step 3 For Deleting an Upwork Freelancer Account
The final step in the Upwork account deletion process is to confirm you truly want to delete the account. Assuming you have satisfied all other obligations on the platform, you must verify the correct email is listed, enter your account password, and then hit Continue.
You'll then be asked some questions as to why you are deleting your Upwork account. After you have provided your answer, you can click the Close account button and permanently delete your Upwork account.
How to Delete Your Upwork Client Account
If you want to delete your Upwork client account (the account for hiring freelancers), the process is similar to deleting a freelancer account. You must be the company owner to delete an Upwork client profile.
Step 1 For Deleting an Upwork Client Account
You'll log in and navigate to your client account using the top left-hand drop-down menu once into the platform. Click on the gear icon (settings), and The close account option is in the bottom panel of the client dashboard.
Remember, Upwork has the option for creating multiple accounts. If you have more than one account, you will need to repeat this process for each one.
Step 2 For Deleting An Upwork Client Account
To delete the account, you must not have open contracts with freelancers or ownership of the account. If you are not the owner, you'll need to contact the owner and have them remove you from the account. Assuming ownership, you'll click on the Close account link.
If for any reason, you have forgotten to close a contract or have any other open dispute or item on the platform, you'll see a pop-up letting you know that you are unable to close the account until the conflict is resolved.
Step 3 For Deleting an Upwork Client Account
If you do not have any conflicts preventing the deletion of your Upwork account, you'll be asked once more to confirm that you want to delete your Upwork account. As you would if you were a freelancer, you'll verify your password, hit Continue, furnish the deletion reason, and finally, press Close account.
Client or Agency Admin / Manager / Team Member
If you are not an owner of an account but simply an admin, manager, or team member, you will not be able to delete your Upwork account. Only the agency owner can delete an agency account. You will need to reach out to the owner of the client account and have them remove you so you can successfully delete the account.
Things To Do Before Upwork Account Deletion
Before deleting your Upwork account, ensure you have completed the following.
- Cancel any active contracts – You cannot delete your Upwork account without ensuring all active contracts are closed.
- Withdraw all funds from your account – Once you delete your Upwork account, you cannot withdraw any funds held in your Upwork account, so ensure you have a zero balance before deleting.
- Complete any pending payments – Similarly to contracts, you cannot close your account if you have unpaid invoices or payments to you that are pending.
After you’ve taken care of these steps, you can proceed with the three-step process to delete your entire Upwork account. If you get hung up during the account deletion process, it is best to contact support to assist.
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So you deleted your Upwork account; what now?
If you have successfully deleted your Upwork account, you may already have a plan or may be asking, what now? Luckily, there are better freelancing platforms available that you can join today and continue to advance your freelancing career. We've outlined two of our favorites, but there are many more you can check out based on the alignment of your specialty to their client needs.
Becoming a Fiverr Freelancer
If you've never freelanced on Fiverr, it is rated as one of the easiest platforms for freelancers to get started. You can join and build services the same day and start bidding on open gigs. Fiverr differs from Upwork in many ways that might work better for the type of freelancing you want or the approach for getting freelancing gigs.
Get Started w/ Fiverr
Becoming a Freelancer on Freelancer.com
Another option that is very popular and similar to Fiverr and Upwork is Freelancer.com. Similarly to the other platforms, you can set up an account, get verified, and start looking for gigs on the same day. Freelancer offers
Get Started w/ Freelancer
Related content:
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- or discover how to become a successful freelancer in 10 easy steps.
How to Delete Upwork Account Wrap-up
You’re all set! Now, you can start freelancing on the freelancer platform of your choice. Keep reading our blog and follow us on social media to learn more about freelancing. We’ll be sharing tips and tricks every freelancer should know.
How to Delete an Upwork Account: A Simple Three-Step Process
FAQs
Can we able to delete and recreate Upwork account again? ›
Yes, it is possible to restore both deleted and suspended Upwork accounts.
Can I delete my Upwork account and open a new one? ›This is considered having two accounts by Upwork, which is what Pradeep meant. You can only ever have one account ever. You cannot delete it to create a new one. You get one shot.
How do I permanently delete my freelancer account? ›- Click your profile picture thumbnail from the main menu bar. Then, click Settings.
- Select the Account tab.
- Click Deactivate Account.
- Complete the short survey, and click Deactivate Account.
Reminder: All Upwork users have the ability to end a contract at any time, though it is always best if everyone is aware of what's going on and in agreement about it.
Is it okay to have 2 Upwork accounts? ›Users can only have one main account, but can operate as a freelancer, agency, and client using different profiles under the same account.
Can Upwork ban your account? ›Accounts may be suspended due to a single violation or repeated violations. You can learn more about Trust & Safety actions here. If we suspend your account, we will send you an email with all the details to the email address you used to register with Upwork. You will also receive a notice when you try to log in.
What happens to inactive Upwork account? ›Upwork sets profiles to private if they haven't earned anything in 2 years (with earnings on the profile) or 90 days (with no earnings) and to get the profile set back to public takes a couple of mouse-clicks.
Can I delete suspended Upwork account? ›PRO TIP: If your Upwork account has been suspended, you will not be able to delete it yourself. You will need to contact Upwork customer support to have your account deleted.
How does Upwork detect multiple accounts? ›IP address tracking: UpWork tracks the IP addresses of users to ensure that they are not creating multiple accounts from the same location. If multiple accounts are detected from the same IP address, UpWork may investigate and take action if necessary. Email verification: UpWork requires users to verify.
Can I make a new account in Upwork? ›- Go to Upwork.com and click on “Sign Up”
- Sign up using your work email address, Apple or your Google Account.
- Add your personal information.
- Start your Upwork profile by telling us about the work you do.
- Highlight your educational background.
- Highlight your past work experience.
- Add your language proficiency.
How do I end my contract without paying Upwork? ›
If you choose to close the contract without releasing the money in escrow, we'll email your freelancer/agency and request an escrow refund on your behalf.
How do I contact Upwork help center? ›- Customer Support. Visit Help Center.
- Enterprise Solutions. 866.262.4478.
- Press Inquiries. press@upwork.com.
- Partnerships. partners@upwork.com.
Ending assignments and dismissal
If you want to leave the agency, check the contract or written agreement. Usually you need to tell them in writing. An agency can usually end their relationship with you – or 'dismiss' you – without notice or reason unless: your contract says otherwise.
Most freelance contracts have a clause stating how much notice you must give to terminate the job. For example, many agreements stipulate that you are required to provide 30 days written notice, although two weeks' notice is also a popular choice.
How do I break up with a freelancer? ›- #1 Review the contract.
- #2 Be transparent but keep it professional.
- Follow a script.
- Choose a communication method.
- #3 Prepare a termination date.
- #4 Refer another freelancer.
- #5 Create a smooth transition.
- #6 Ending the relationship.
If you apply, make sure the client does not do things like ask you to pay money to take work or asks to take communication off of the official freelancing platform. Check the client's feedback score and reviews. Bad reviews do not necessarily mean the client is a scammer.
Is there a fee to leave Upwork? ›The Conversion Fee is 13.5% of estimated earnings over a 12-month period in each specific client-freelancer relationship. Learn more here.
Is there a penalty for ending a contract Upwork? ›Ending a Contract
You will be billed for hours logged, but if there's any issue, you can always dispute them during the usual weekly billing cycle review. Both you and your freelancer/agency can leave feedback.
Will ending a contract affect my Job Success Score? Often freelancers wait for their clients to end a contract so they will leave feedback and make any final payments. However, if you end your contract with an unresponsive client and they don't leave feedback, it won't affect your Job Success Score.
How much is 20 connects on Upwork? ›You can also pay $0.15 for each additional Connect, sold in bundles of 10, 20, 40, 60 and 80. Connects can be earned and Upwork sometimes awards the tokens during promotions. A specified number of unused Connects can be rolled over to the next month but expire if not used within one year.
Does Upwork always take 20? ›
Whether, you hired a freelancer based on an hourly rate or a fixed-price project, as a client, you will be charged a 5% processing fee for every payment you make through Upwork.
What percent does Upwork keep? ›As a freelancer, you'll pay a 10% freelancer service fee on the earnings you make on Upwork. This fee is charged on all your contracts with a client — whether hourly, fixed-price, or a Project Catalog project.
What to avoid on Upwork? ›- Circumvention. Taking work or payments outside of Upwork can be an easy way to get involved in a scam. ...
- Phishing. ...
- Paid/Leased Account Fraud. ...
- Free work. ...
- Payment for materials or to "submit an application" ...
- Check-cashing fraud. ...
- Shipping scams. ...
- Clickbait.
Good luck to you. A: Yes, you can potentially sue a freelancer on Upwork if you believe that they have breached their contract with you or engaged in some form of misconduct.
What is not allowed in Upwork? ›Hacking a website, person, company, or anything else. Harmful or dangerous jobs. Offering or requesting work that could be harmful to another person or entity or that could pose a danger to the person performing the task. Illegal or fraudulent jobs.
What happens if I get paid outside of Upwork? ›Getting paid outside Upwork is dangerous and against our Terms of Service. Help us keep Upwork safe by reporting it. Circumvention is when a client and freelancer meet through Upwork but try to continue their relationship elsewhere.
How long can money stay on Upwork? ›Once the client approves your project, your funds are available for withdrawal after a five-day security period. Bonus payments are available to you after your client's payment has been successfully processed and the five-day security period has passed.
Does Upwork reject profiles? ›Why didn't Upwork approve my profile? First, you must be at least 18 years old to join Upwork. If that's not the issue, we recommend that you check to see if you left anything out of your profile. Was it 100% complete?
How do I avoid Upwork suspension? ›There's a theory out there that if you get hired for less than 5% of the jobs you apply to, Upwork thinks you're 'low quality' and that you're going to get suspended. This means that you MUST get hired AT LEAST once out of every 20 jobs that you're applying to.
Does Upwork track you? ›Upwork then plugs your hourly activity and work-in-progress snapshots into the appropriate billing segments in your Work Diary. It also records the total number of mouse clicks, scroll actions, and keystrokes per segment.
Does Upwork record your screen? ›
We take real screenshots of what your freelancer is working on about 6 times an hour. You can view these work-in-progress snapshots when your freelancer uses the Work Diary.
Does Upwork ban IP addresses? ›If the IP being used is associated with a prohibited region, everyone using that IP will be blocked. Upwork could review the physical location of each person who appeals.
Can I use someone else's bank account for Upwork? ›You must be listed as an account holder or authorized signer on the chosen account, or be able to demonstrate that you are authorized by the business to do so. You can find your verified name on your invoices, in your contract workrooms, and on your Certificate of Earnings.
Can we use two Upwork accounts on the same Internet? ›It is fine if you use your own Upwork account and your brother uses his own account even if on the same internet connection. Please note that sharing accounts is not allowed, as well as one user having more than one account is also not allowed.
Why am I not getting hired on Upwork? ›There are a few reasons why you may not be getting any work on UpWork. PRO TIP: There are a few potential reasons why you are not getting any work on Upwork. Your profile may not be properly filled out or optimized, your bids may be too high or too low, or you may not be bidding on the right types of projects.
How do you break a contract without paying? ›You can choose to breach a contract with a company by either not paying your monthly bills or not providing full payment for a purchase. Most consumer contracts require that breaching parties attend arbitration, where you will work out a monetary amount to settle the contract issue. Talk to an attorney.
Can I talk to someone at Upwork? ›When you need help using Upwork, you've got a few options: Use Get Support to get assistance automatically from our chatbot. The Get Support widget, which can be found at the bottom of this page and all Help Center pages, can help you find an answer or get you in touch with a live support agent if you need more help.
Can I call someone on Upwork? ›You can make a video or voice call on Upwork anytime by using Zoom. You'll start the call right from Upwork Messages and you don't need to have a Zoom account.
Why do people leave the agency? ›Often, agency employees become dissatisfied because the work that they're doing every day isn't the work that they thought they'd be doing every day. Instead of designing/writing/coding, for example, they're finding themselves spending more hours managing/logging/organizing.
How can agency be terminated? ›An agency is terminated by the principal revoking his authority, or by the agent renouncing the business of the agency; or by the business of the agency being completed; or by either the principal or agent dying or becoming of unsound mind; or by the principal being adjudicated an insolvent under the provisions of any ...
Can you cancel an agency contract? ›
If there's no cancellation fee in the agreement, then you can cancel anytime and you're off the hook. However, many state a fee the seller will be charged if the agreement is canceled before that expiration date. The fee often covers an agent's time and expenses.
How do I delete my upward account? ›- Tap the profile icon in the top right-hand corner.
- Tap the gear icon to access your settings.
- Scroll all the way down and tap delete button to completely remove your account.
- Deleting your account will remove all of your connections.
Contact Support with the profile details, they can restore your account for you. Then you need to close the account you are now posting from.
How do I permanently delete my Fiverr account? ›To delete your account:
Click on your profile picture > My Settings > Account Deactivation. Choose a reason from the dropdown > Deactivate Account.
If you initiate a chargeback or otherwise reverse a payment made with your External Service Account, Upward may terminate your account immediately in its sole discretion, on the basis that you have determined that you do not want a Upward subscription.
Can I delete my elevate account? ›We are sad to see you go, but if you want to Delete your Elevate account simply log into your profile here. Go to Support and select the Close your Account option. You can choose to suspend the account and take a break from Elevate or permanently remove all your data from the platform.
Why did upward disable my account? ›Account Dormancy
Use Upward when you're out, use Upward when in doubt! But, if you don't log in to your Upward account in 2 years, we may delete your account for inactivity.
I've not been paid the full amount for a fixed-price contract, what can I do? We cover fixed-price contracts with Upwork Fixed-Price Protection. If you submitted work, we will release the funds in escrow to you after 14 days if the client does not take any action.
Why I get banned on Upwork? ›Accounts may be suspended due to a single violation or repeated violations. You can learn more about Trust & Safety actions here. If we suspend your account, we will send you an email with all the details to the email address you used to register with Upwork. You will also receive a notice when you try to log in.
What happens if you don't get paid on Upwork? ›If the client ignores the submission, funds in escrow will be automatically released. Once those funds are safely in your bank account, you may end the contract. Don't forget, if you end a contract before funds have been released from escrow you will forfeit those funds.
Can a person have 2 Upwork accounts? ›
Users can only have one main account, but can operate as a freelancer, agency, and client using different profiles under the same account. These different entities allow you to switch between them while separating each profile's history and financial information.
Can a freelancer account be deleted? ›Click on Edit profile. Scroll to the bottom of the page, then click Delete Profile. Confirm you wish to delete your profile by clicking OK on the pop-up notification.
How long does Upwork keep your money? ›Hourly contracts are based on a weekly billing cycle. The weekly billing period ends on Sunday. Your funds will be available for withdrawal 10 days later (the following Wednesday).
How long does Fiverr keep your money? ›When buyers make orders, they pay Fiverr. Once that order is completed, 80% of the funds are assigned to your account. The funds remain under a "pending" status for a 14-day clearing period. This timeline is for financial processing and buyer satisfaction guarantee.
How do I withdraw money from banned Fiverr account? ›Permanently Disabled
Sellers with funds available for withdrawal will need to wait 90 days to withdraw, as described in our Terms of Service. Sellers will then receive an automatic email that allows them 7 days to withdraw the funds. Buyers can receive an immediate refund of any funds available on their Fiverr Balance.
- Make sure to refund or withdraw your funds before you deactivate the account. ...
- Used usernames and email addresses can't be reused on any new accounts in the future.